Frequently Asked Questions
Everything you need to know about shopping for your little ones.
How do I determine the right size for my child?
We provide a detailed size guide on each product page that includes measurements for height, weight, and age. If your child is between sizes, we generally recommend sizing up for a more comfortable fit.
What is Kidsy's return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and undergarments cannot be returned unless they are defective.
How long does shipping take?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your items sooner for a special occasion.
Are the materials used safe for sensitive skin?
Absolutely. At Kidsy, we prioritize organic cotton and hypoallergenic fabrics to ensure our clothing is soft, breathable, and gentle on your child's delicate skin.
Can I track my order after it has been placed?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer gift wrapping services?
We do! You can select the 'Gift Wrap' option at checkout, which includes a premium Kidsy gift box and a personalized handwritten note.